Frequently Asked Questions
This is a paid service where you can consult with expert doctors from Eye-Q on phone or internet.
You can send a WhatsApp message to 7824810800 to book Appointment
Please refer to our video on process of Teleconsultation above
You can pay by PayTm, or Net Banking currently. However we are adding more modes to it for your convenience
Our Call center team needs to know whether you need a General Eye consultation or you need a specialist advice on Glaucoma or Retina or Cornea or you need an advice on post- operative check up. This helps them find an appropriate doctor and slot for you.
Yes, you can request for this during consultation. Your Doctor will decide whether a video consultation is necessary or whether it’s going to help him decide better treatment for you. If he agrees then you can have video consultation.
Tele consultation at Eye-Q provides you these things
- A great opportunity to discuss your eye problems with leading eye surgeons of India.
- You can show doctor your previous prescriptions and reports.
- You also get solutions or guidance on different treatment options including surgery available for treatment of your mother’s ailments.
- This consultation will also help you choose right specialist for her problem.
- This will also let you know the urgency to bring your mother for consultation at our clinics
Yes, you will get a Prescription that has the details of medicines and also an advice on next course of action. This Prescription bears the Registration number of Doctor and is valid at all pharmacy shops
Ideally, if possible, all patients with eye emergencies should visit one of our eye hospitals for immediate attention. But if this is getting delayed for unavoidable reasons, our expert doctors can guide you on some first aid and precautions while bringing your patient to our hospital
Yes, you can. In fact, your doctor will be able to see all your previous records and treatment history at Eye-Q during this Tele Consultation.
Tele Consultation has not yet been added to the list of CGHS/ECHS approved procedures. So, you can avail it as a regular paid patient
No Guidelines from Insurance providers is available on Teleconsultation yet
Tele Consultation has not yet been added to the list of approved procedures by Insurance Providers, So you can avail it as a regular paid patient only.
You will have both options of receiving a refund or rescheduling your appointment to another time or doctor.