Careers

Job Location: Gurgaon

Job Description:

• Forecast the quantity of items to be procured
• Raise Purchase order to vendors
• Follow up with vendor for timely delivery as per vendor agreement.
• Ensure all the required documents are received from vendor and GRN is done timely by depot team
• Create a dynamic distribution plan to fulfill the requirement of center teams
• Update the ROL/ROQ tracker and ensure products are being dispatched as per the tracker by depot team
• Manage good relations with all the vendors along with time vendor payment
• Ensure that all vendors are adhering to terms and conditions as per the vendor agreement
• Track monthly performance of all vendors and conduct monthly meeting/reconciliation with vendors regarding their performance
• Manage the pharmaceutical drugs assortment of Eye Q with key focus on enhancing the portfolio of Eye Q Preferred medicines ( EPM )
• Update daily vaccination tracker
• Ensure adequate stock of vaccines are provided to all our vaccination centers.
• Liaison with 1mg team to ensure timey creation of Workplace CVC for corporate camps. Also ensure availability of vaccines at such camps

Job Location: Yamunanagar, Roorkee, Saharanpur, Fatehabad, Delhi-Patparganj, Rewari

Job Description:

• To counsel the patient for surgery
• To make the patient understand the pre & post-operative care
• Be polite & friendly to the patients to understand his/ her trauma
• Communicate to the patients in the best possible language & method
• Make the patient & attendant to understand the package of procedures
• To prepare the pre-operative instruction & hand over to the patient

Location: Gurgaon

Job Description:

• Monitor campaign budget. Measure ROI and KPI’s.
• Working on google analytics for goal set-up, report generation, website study, visitor analysis, social media tracking, AdWords tracking, and various other tools.
• Track and measure SEO and Google Analytics metrics and Facebook, Instagram and provide reports
• Measure and report performance of all digital marketing campaigns using a variety of Web analytics tools (Google Analytics, WebTrends, SEMrush, MOZ etc.)
• Managing all social media platforms i.e. Facebook, Instagram, Twitter, LinkedIn, etc.
• Evaluate competitor’s digital marketing strategies and create new plans to mitigate the same.
• Be actively involved in SEO efforts (keyword, image optimization etc.)
• Conducting regular research to keep abreast of the latest trends/ updates in digital: what is new in google /SEM / LinkedIn/etc.
• Coordination with vendors to get the tasks completed on time
• Improve the user experience on the company’s website (include design, plugins, new features and usability).
• Brainstorm new and creative growth strategies.

Location: Gurgaon

Job Description: Kanpur, Uttar Pradesh, Delhi NCR, Gujrat, Haryana, Uttarakhand

• Proper execution of all referral & BTL activities as planned by the regional marketing team
• Visiting Clinic & Optical shops to hold meeting with Optometrist, Physician & Ophthalmologist Doctors
• Conducting camps in school, colleges, corporates, religious places, housing societies
• Finding new opportunities for business growth
• Have to do all marketing activities designated ward wise
• Maintaining relationship with physicians, medical shops & other doctors also
• Focusing on OPD & revenue growth

Location: Gurgaon

Job Description:

• Address user tickets regarding hardware, software and networking
• Walk customers through installing applications and computer peripherals
• Ask targeted questions to diagnose problems
• Guide users with simple, step-by-step instructions
• Conduct remote troubleshooting
• Test alternative pathways until you resolve an issue
• Customize desktop applications to meet user needs
• Record technical issues and solutions in logs
• Direct unresolved issues to the next level of support personnel
• Follow up with clients to ensure their systems are functional
• Report customer feedback and potential product requests
• Help create technical documentation and manuals
• Basic knowledge of network troubleshooting Ethernet and IP configuration

Location: Gurgaon

Job Description:

• Application support services for Eye Q EMR/HMR
• Troubleshooting service requests that come in via tickets, email and/or phone
• Identifying solutions to non-standard requests and problems
• Solving moderately complex application related problems
• Providing timely resolution to many application related errors/issues
• Testing functionality of application
• Coaching, providing feedback and guiding others
• Serving as a resource to others in the IT department
• Document and communicate effectively in order to ensure timely resolutions
• Working with third-party vendors in order to support the Eye Q product
• Analyzing technology solutions options and provides feedback to appropriate parties
• Analyze functional specifications of the supported system and determines potential impacts to end-user workflows.
• Conduct and manage end user application training for Existing and New Users.
• Document the change requests and coordinate with application development team to execute system changes.
• Perform data analysis and extract insights from trends to help improve the operational activities
• Support in developing, implementing policies & procedures to ensure that systems support the organization’s business requirements and meet the needs of end users.

About the Opportunity

Eye-Q is seeking a BA, responsible for leading client engagements and Business and solution /functional requirements to deliver medium and large-scale HMS-EMR, CRM and marketing solutions for our business use. On Large-Scale projects, this role will lead specific modules of the solution. The BA will serve as liaison between the client and delivery teams in context of business needs and functional requirements and solution implementation.

Essential Functions:

• Works to discover analyze and document user business requirements and translating those needs into solution definitions / Functional requirements.
• Coordinates closely with internal product teams and external client teams to develop, document and prioritize requirements.
• Align client/user business requirements to the product features to minimize customizations.
• Transitions final deliverables to the technical implementation team, ensuring they fully understand client requirements and details of the design and plan in collaboration with solution architect/Development Team.
• In collaboration with manager contributes to identify different tracks of work, prioritization of tracks of work and helps to resolve client/user requirement questions.
• Configures system settings and identifies multiple options from the product to meet the requirements.
• Creates/reviews UAT strategy. Supports in UAT Sign off. Review test plan and test cases for UAT
• Reviews test case and test plans and provides input to cover functional coverage.
• Identifies, tracks, follows up and resolves project issues and risks and communicates to the lead and team.
• Employs consulting and best practices of software development methodologies to guide business analysis activities.
• Shares knowledge with peers and other project teams.
• Understand futuristic requirements, analyse the same to explore matching products, evaluate options and implement new product features & developments within HMIS/EMR, CRM, Marketing Solutions
• Keep abreast with market changes/developments wrt s/w to anticipate changes and prepare and execute implementation strategies
• Ability to work both independently and as part of a team

Qualifications

Knowledge & Skills

• Able to lead effective client and requirement meetings and drive successful outcomes
• Able to assess a situation, receive input from stakeholders, and select a course of action
• Able to clearly communicate and articulate, both written and verbally, detailed specifications (e.g., Business requirement document, Functional Specification document, requirement traceability, Context models, Domain Models, Gap Analysis, Process flows etc.)
• Able to assemble, analyze and evaluate data and be able to make appropriate and well-reasoned recommendations and decisions to support the requirements.
• Able to create and update specs/documents and assess completeness of requirements information received.
• Able to develop and maintain relationships within the organization and/or with external partners, and understand the unique needs of each partnership
• Able to document information effectively through databases, knowledge warehouses, and other shared space.
• Able to properly interpret customer needs, and translate into understandable written requirements
• Able to work in a dynamic, fast paced and often changing environment.
• Takes on new tasks with minimal instruction and works well in a team environment.
• As needed, able to serve as a liaison between developers and users, clients and companies, and management and IT
• Excellent drive and initiative, and sense of personal accountability
• Excellent organizational skills and interpersonal skills
• Communicates well to a wide range of audiences with ease and comfort (e.g., business users, clients, vendors, developers, executives, managers, individual contributors, etc.).

Technical Requirements

• Experience within, and understanding of, all phases of the SDLC is required (Iterative Development models, Agile and non-iterative models)
• The ability to create Business requirement document, Functional specifications, User story, Requirement Traceability, support technical documentation (including Visio documentation of overall business solution, Batch job documentation, API analysis) required
• Knowledge in SQL, JSON and XML is preferred
• Understanding of data warehouse and data mart concepts is a plus
• Good understanding of marketing and Healthcare concepts
• Working knowledge of project management methodologies (Agile and non-iterative) and creation of defined artifacts
• Knowledge of business intelligence technologies

Must Have

• Hands on experience in requirement analysis and requirement elicitation, client facing experience identifying client’s business challenges and technologies to understand their business needs.
• Independently led requirement discussions, led workshop with multi-disciplinary and cross-functional teams.
• Hospital Management System & EMR knowledge
• Technical/Technology understanding

Experience

• Requires 5+ years of related experience
• Extensive experience building BRD, User Story and FSD docs