Frequently Asked Questions (FAQs)

Frequently asked questions about eye care and eye diseases. Healthy eyes mean you have crystal clear vision without any ocular defects. Consult our doctors immediately for eye injury or basic eye check. Eye-Q provides facility for retina treatment, vision defects treatment and all the related diseases.

Who should see a Retina Specialist?

All the patients should go for retina check-up every year. The early diagnosis helps in treating the problem before it causes permanent Vision loss. A retinal check-up is important for Diabetic, Hypertensive patients and patient who wear glasses. For more information Visit Our Retina Treatment section.

What exactly does 20/20 vision mean?

If you have 20/20 vision, you can see objects clearly at a 20 feet distance. 20/20 vision only indicates the sharpness and clarity of vision. A comprehensive eye check by our expert doctors can diagnose what is affecting your ability to see well.

Can you tell me what’s wrong with my eyes?

No, we can’t. Also, self-diagnosis is also not advised. Schedule an appointment with our expert Ophthalmologists for diagnosis and treatment. For more information Visit Our Treatment Section.

I work on a computer all day. Can this hurt my eyes?

Computer monitors emit radiation lower than the maximum allowed for safety. But you should try to give rest of 5-10 minutes to your eyes to prevent them from eye strain.

I feel “spots” floating in my eye. Should I be worried?

Spots and floaters are usually harmless. But you should definitely consult EYE-Q doctors for a health check-up for determining the potential cause.

If I have increased eye pressure. Will I develop glaucoma?

Not necessarily. Not every patient with increased eye pressure will develop glaucoma. For more information on glaucoma visit our glaucoma treatment section.

My doctor refused to give me my contact lens prescription?

If you are getting glasses or contact lenses, the doctor must give you a copy of your contact lens prescription – whether you ask for it or not. The doctor can’t force you to pay an extra fee in lieu of contact lens prescription.

Can you find a doctor near me who is an experienced surgeon?

Yes, sure! EYE-Q hospitals have a network of hospitals across 6 states in India. The information about the hospital branch, city, Treatment services available and Ophthalmologist surgeons is available in the Clinics section and Doctors section on the website. Please Visit for more information and schedule an appointment.

I am looking for a specific type of contact lens. Do you know where can I find it?

Contact lenses are an excellent choice for a person who needs vision correction and doesn’t want to wear eyeglasses or undergo LASIK surgery. A customized Contact lens is offered at all the EYE-Q centers in collaboration with Pinnacle Opticals ltd. For more information visit the Optical Services section.

I’m interested in having LASIK done. What information do I need to know?

We have experienced doctors for Lasik Surgery. For more information visit our LASIK surgery section.

I have diabetes and my vision is decreasing rapidly. How you can help me?

Diabetes is a lifelong condition and its management because it can lead to Cataract, Glaucoma and diabetes retinopathy. Visit our Treatment Section for more information on Diabetes eye care at EYE-Q.

Is any procedure for refractive error correction other than Lasik operation, are there any other options available?

Because of high power or thin cornea, if the patient is not suitable for Lasik, ICL surgery is the option available if the corneal thickness is more than 2.8mm.