Business Analyst – Healthcare

About the Opportunity:

Eye-Q is seeking a BA, responsible for leading client engagements and Business and solution /functional requirements to deliver medium and large-scale HMS-EMR, CRM and marketing solutions for our business use. On Large-Scale projects, this role will lead specific modules of the solution. The BA will serve as liaison between the client and delivery teams in context of business needs and functional requirements and solution implementation.

Essential Functions:

  • Works to discover analyze and document user business requirements and translating those needs into solution definitions / Functional requirements
  • Coordinates closely with internal product teams and external client teams to develop, document and prioritize requirements
  • Align client/user business requirements to the product features to minimize customizations
  • Transitions final deliverables to the technical implementation team, ensuring they fully understand client requirements and details of the design and plan in collaboration with solution architect/Development Team
  • In collaboration with manager contributes to identify different tracks of work, prioritization of tracks of work and helps to resolve client/user requirement questions
  • Configures system settings and identifies multiple options from the product to meet the requirements
  • Creates/reviews UAT strategy. Supports in UAT Sign off. Review test plan and test cases for UAT
  • Reviews test case and test plans and provides input to cover functional coverage
  • Identifies, tracks, follows up and resolves project issues and risks and communicates to the lead and team
  • Employs consulting and best practices of software development methodologies to guide business analysis activities
  • Shares knowledge with peers and other project teams
  • Understand futuristic requirements, analyse the same to explore matching products, evaluate options and implement new product features & developments within HMIS/EMR, CRM, Marketing Solutions
  • Keep abreast with market changes/developments wrt s/w to anticipate changes and prepare and execute implementation strategies
  • Ability to work both independently and as part of a team

Qualifications: Knowledge & Skills

  • Able to lead effective client and requirement meetings and drive successful outcomes
  • Able to assess a situation, receive input from stakeholders, and select a course of action
  • Able to clearly communicate and articulate, both written and verbally, detailed specifications (e.g., Business requirement document, Functional Specification document, requirement traceability, Context models, Domain Models, Gap Analysis, Process flows etc.)
  • Able to assemble, analyze and evaluate data and be able to make appropriate and well-reasoned recommendations and decisions to support the requirements
  • Able to create and update specs/documents and assess completeness of requirements information received
  • Able to develop and maintain relationships within the organization and/or with external partners, and understand the unique needs of each partnership
  • Able to document information effectively through databases, knowledge warehouses, and other shared space
  • Able to properly interpret customer needs, and translate into understandable written requirements
  • Able to work in a dynamic, fast paced and often changing environment
  • Takes on new tasks with minimal instruction and works well in a team environment
  • As needed, able to serve as a liaison between developers and users, clients and companies, and management and IT
  • Excellent drive and initiative, and sense of personal accountability
  • Excellent organizational skills and interpersonal skills
  • Communicates well to a wide range of audiences with ease and comfort (e.g., business users, clients, vendors, developers, executives, managers, individual contributors, etc.)

Technical Requirements

  • Experience within, and understanding of, all phases of the SDLC is required (Iterative Development models, Agile and non-iterative models)
  • The ability to create Business requirement document, Functional specifications, User story, Requirement Traceability, support technical documentation (including Visio documentation of overall business solution, Batch job documentation, API analysis) required
  • Knowledge in SQL, JSON and XML is preferred
  • Understanding of data warehouse and data mart concepts is a plus
  • Good understanding of marketing and Healthcare concepts
  • Working knowledge of project management methodologies (Agile and non-iterative) and creation of defined artifacts
  • Knowledge of business intelligence technologies

Must Have

  • Hands on experience in requirement analysis and requirement elicitation, client facing experience identifying client’s business challenges and technologies to understand their business needs
  • Independently led requirement discussions, led workshop with multi-disciplinary and cross-functional teams
  • Hospital Management System & EMR knowledge
  • Technical/Technology understanding


  • Requires 5+ years of related experience
  • Extensive experience building BRD, User Story and FSD docs

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